Terms Of Service
Terms of Service
Welcome to SmoothMist™. These Terms of Service outline the conditions under which you may access and use our website and purchase products from our store. By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. Overview
This website is operated by SmoothMist Inc. Throughout the site, the terms “we,” “us,” and “our” refer to SmoothMist™. We offer this website, including all information, tools, and services available from it, to you — the user — conditioned on your acceptance of all terms, conditions, and policies stated here.
2. Online Store Terms
By using our site, you confirm that you are at least the age of majority in your province, state, or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You agree not to use our products for any unlawful or unauthorized purposes and to comply with all applicable laws in your jurisdiction.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the site or services without our express written permission.
4. Product Information & Pricing
We reserve the right to update prices, descriptions, or discontinue products at any time without notice.
We make every effort to ensure that product imagery and descriptions are accurate. However, we cannot guarantee perfect color or detail accuracy across all devices and screens.
5. Modifications to Services or Pricing
We may modify or discontinue any product, service, or feature at any time without prior notice.
Prices are subject to change at any time.
6. Order Accuracy & Refusals
We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or payment issues.
We may contact you via the email, billing address, or phone number provided at checkout to confirm order details.
7. Account & Billing Information
You agree to provide current, complete, and accurate billing and account information for all purchases.
You are responsible for keeping your contact and payment details up to date.
8. Third-Party Tools & Links
We may provide access to third-party tools or content that we do not control. These are provided “as is” with no guarantees.
Our site may also link to external websites. We are not responsible for their content or privacy practices.
9. User Feedback & Submissions
Any comments, suggestions, or content submitted to us — whether online, by email, or otherwise — may be used by us without restriction or compensation.
We are not obligated to monitor or remove user-submitted content but reserve the right to do so.
10. Errors & Omissions
Our site may occasionally contain typographical errors, inaccuracies, or omissions related to product info, pricing, or availability. We reserve the right to correct any such errors without notice.
11. Returns, Exchanges & Refunds
Returns are accepted within 30 days of delivery if the item is unopened, unused, and in original condition.
Refunds will not be issued for used or opened products due to hygiene and safety standards.
A valid reason is required for all return or refund requests. Approved refunds may be subject to a restocking fee or deduction if the packaging is damaged or incomplete.
Customers are responsible for return shipping costs. For more, please review our full Return Policy.
12. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted or error-free.
All products are provided “as is” and “as available” without warranties of any kind.
SmoothMist Inc., its employees, and partners are not liable for any injury, loss, allergic reaction, or damages resulting from product use, misuse, or personal expectations.
13. Indemnification
You agree to indemnify and hold harmless SmoothMist Inc. from any claims, liabilities, or expenses arising from your breach of these Terms or violation of applicable laws.
14. Severability
If any provision in these Terms is found to be unenforceable, that part will be severed, and the remainder will remain in effect.
15. Termination
These Terms remain in effect unless terminated by either party. You may terminate at any time by discontinuing use of our site and notifying us.
We may terminate this agreement if you breach any part of these Terms.
16. Governing Law
These Terms are governed by and interpreted under the laws of Ontario, Canada.
17. Contact
For any questions about these Terms, please contact us:
📧 support@thesmoothmist.com
📍 Operated by: SmoothMist Inc.